ABOUT US

Brand / Social Media Management, Content Creation

& Consulting

Hi! I’m Melissa Plett - the driving force behind BTS and the last social media manager you will ever need to hire. I specialize in bridging the gap between you, the business owner and your clientele.. From crafting and creating content to daily posting on preferred socials, interacting with followers, and keeping websites up to date, my services are tailored to your needs. Additionally, I take pride in my almost immediate and efficient response time, ensuring that no message goes unanswered. Let me be your online communications assistant, dedicated to nurturing your social media presence, event calendar, and online promotions—helping your business flourish organically and robustly!

Although our services can be curated and bundled for your specific needs, here is a quick breakdown of what we offer:

Content Strategy:

- Develop a content calendar
- Plan and curate content relevant to the audience

Posting Schedule:

- Determine optimal posting times
- Consistent posting on chosen platforms

Monitoring:

- Keep track of brand mentions
- Monitor industry trends and competitors

Community Building:

- Foster a sense of community among followers
- Encourage user-generated content and interaction

Crisis Management:

- Develop a plan for handling negative comments or crisis
- Respond professionally and promptly to any issues

Promotions and Campaigns:

- Plan and execute marketing campaigns
- Utilize promotions and giveaways to increase engagement

Content Creation:

- Create engaging visuals and copy
- Use multimedia (images, videos, infographics)

Engagement:

- Respond to comments, messages, and mentions
- Foster conversations with the audience

Analytics:

- Use analytics tools to measure performance
- Analyze engagement metrics and adjust strategy

Hashtags:

- Research and use relevant hashtags
- Create branded hashtags for campaigns

Collaborations:

- Seek and manage collaborations with influencers or partners
- Leverage partnerships for cross-promotion

Platform Updates:

- Stay informed about algorithm changes and new features
- Optimize strategy based on platform updates

Education:

- Stay updated on industry trends and best practices
- Educate team members and clients on social media changes

CONTACT